Search on the LINE app

Business hours (including weekends and holidays): 9:00-22:00

*New inquiries received after 9:00 p.m. will be answered in order from 9:00 a.m. the following morning.

How to use How to use find chat

STEP01

Scan the QR code and add "Tokyo Dome City-find" as a friend on LINE.

STEP02

Tap "Talk."

STEP03

From the chat screen, tap the inquiry banner or link.

STEP04

Enter the information about your lost item.

STEP05

Based on the information you entered, the support center will look for the details via LINE.

STEP06

When your item is found, you will be given a receipt number and shown where your lost property is kept.

About find chat

find chat is a service provided by find Co., Ltd.
Find Inc. develops and provides "Lost Item Finder," a service that utilizes the latest technology, primarily AI, to solve the problems faced by various parties involved in lost items.

For items lost or forgotten at TOKYO DOME HOTEL, WINS Korakuen, IMM THEATER, or coin lockers, please contactFrequently Asked Questions Lost and found itemsPlease contact the contact details listed in the "