Lost and found items
対応時間（土日祝含む）：9:00～22:00
*New inquiries received after 9:00 p.m. will be answered in order from 9:00 a.m. the following morning.
How to use How to use find chat
STEP01
Scan the QR code and add "Tokyo Dome City-find" as a friend on LINE.
STEP02
Tap "Talk."
STEP03
From the chat screen, tap the inquiry banner or link.
STEP04
Enter the information about your lost item.
STEP05
Based on the information you entered, the support center will look for the details via LINE.
STEP06
When your item is found, you will be given a receipt number and shown where your lost property is kept.
About find chat
find chat is a service provided by find Co., Ltd.
Find Inc. develops and provides "Lost Item Finder," a service that utilizes the latest technology, primarily AI, to solve the problems faced by various parties involved in lost items.
- 東京ドームホテル、WINS後楽園、IMM THEATERでの落とし物、コインロッカーでのお忘れ物については、「よくある質問 落とし物について」の特定施設での落とし物・忘れ物についてをご確認ください。