TOKYO DOME CITY ID
Starting Tue. May 27, 2025, the login method for the "Tokyo Dome City App" and "TOKYO DOME CITY e-Ticket Store" will change to an authentication method using "TOKYO DOME CITY ID."
"TOKYO DOME CITY ID" is a convenient shared ID that can be used for Tokyo Dome Group's online services.
To commemorate the launch of TOKYO DOME CITY ID, we will be holding a special campaign, so please take this opportunity to register.
【important】
Starting from Tue., May 27, 2025, you will be required to register a TOKYO DOME CITY ID when logging in to eligible online services for the first time.
- Please note that if you are already using the applicable service, you will be automatically logged out and will no longer be able to log in with your previous ID.
- You can carry over your previous usage data. For details, see the "Transferring your data"before visiting.
Services available with TOKYO DOME CITY ID
Tokyo Dome City
Apps
TOKYO DOME CITY
e-Ticket Store
How to register for a new TOKYO DOME CITY ID
1. On the TOKYO DOME CITY ID login/new registration screen, select "New registration here” and enter the email address you wish to register and press “Send”.
- When registering for a new TOKYO DOME CITY ID, you can use the email address you have been using.
2) Enter the verification code sent to the email address you entered and press "Next".
- If you do not receive the verification email, here
3. Enter all required information for registration. Check the information you entered on the confirmation screen and press "Register" to complete your TOKYO DOME CITY ID registration.
Transferring your data
After logging in to TOKYO DOME CITY ID for the first time, you can transfer the following data by entering the ID and password for the service you currently use.
- Tokyo Dome City App: FUN earned by checking in, coupons distributed
- TOKYO DOME CITY e-Ticket Store: Already purchased tickets and payment information
For details on how to transfer your data and how to use each service, please check the "User Guide" on each service site.
【Notice】
To celebrate the launch of TOKYO DOME CITY ID, we will be setting up a special counter with the following details. Please feel free to use it if you have any questions about how to register, etc.
TOKYO DOME CITY ID special counter
◎Special Counter ①
Location: LaQua 3rd floor, in front of Rope Picnic
Date and time: May 27, 2025 Tue.- July 31, Thu. 11:00-18:30 each day
◎Special Counter 2
場所：東京ドーム22ゲート前インフォメーション横
Date and time: May 27th Tue.- July 31st Thu., 2025Weekends and holidays only11:00-18:30 each day (until 17:30 on days when no dome events are held)
- The venue and date may be subject to change. If this occurs, we will announce it on this website.
To celebrate the launch of the TOKYO DOME CITY ID, we will be holding a campaign on Tokyo Dome City app and the TOKYO DOME CITY e-Ticket Store. Take advantage of this special offer by registering for a TOKYO DOME CITY ID.
<Campaign period>
May 27, 2025 Tue.- August 31, Sun.
Campaign 1: Tokyo Dome City App
Receive a 500 yen coupon to use at shops and restaurants!
Present the 500 yen coupon delivered in the coupon tab at participating stores and enjoy great deals on shopping and dining!
moreover!If you link your TD Point membership card to Tokyo Dome City app, you will receive an original TOKYO DOME CITY tote bag!
| Distribution period | May 27, 2025 Tue.- July 31, Thu. |
|---|---|
| Distribution location | TOKYO DOME CITY ID special counter |
- For details about the special counter, please see "OverviewYou can check it in the " tab.
- Please present the redemption coupon delivered to the coupon tab.
- Exchanges are on a first-come, first-served basis. Once the planned number of tickets is reached, the offer will end without notice.
- You cannot choose the color or pattern.
Campaign 2: TOKYO DOME CITY e-Ticket Store
We will give you a 500 yen coupon that can be used on your next purchase!
- Please enter the coupon code below when purchasing the product.
- Limited to one per person.
- The coupons are available on a first-come, first-served basis and will end without notice once the budget is reached.
<Coupon code>7MDHK87ZCTET
About TOKYO DOME CITY ID
- What is TOKYO DOME CITY ID?
- What are the benefits of registering for a TOKYO DOME CITY ID?
- What services can I use TOKYO DOME CITY ID for?
- Can I register for a TOKYO DOME CITY ID for free?
About Registration
- I cannot register a new TOKYO DOME CITY ID.
- I haven't received my verification code
- I can't set my login password
- Can one person register with multiple email addresses?
- I have been using Tokyo Dome City app or the TOKYO DOME CITY e-Ticket Store since before Tue. May 27, 2025, but I forgot to transfer my data when registering my TOKYO DOME CITY ID.
About logging in
- I don't know my login ID or password
- I want to change my login ID
- I can't log in even though my login ID and password are correct.
- Can I log in to the TD Point Service using my TOKYO DOME CITY ID?
About registration information
- How can I change my registration information?
Deleting your ID
- How do I delete my TOKYO DOME CITY ID?
others
- I want to check the terms of use and handling of personal information (privacy policy)
If you have any questions, please feel free to contact the TOKYO DOME CITY ID Desk listed below.
Also,"FAQPlease also refer to ".
Inquiries regarding TOKYO DOME CITY ID
[TOKYO DOME CITY ID Desk]
TEL： 03-3816-5535
Reception hours: 10:00-17:00
*Excluding weekends, holidays, and specific periods
*If you have difficulty connecting by phone,
050-1720-5416にお掛けください
* Responses will be sent to the following email address.
Please check your receiving settings such as domain designation.
support@tdc-id.tokyo-dome.co.jp