TOKYO DOME CITY TOKYO DOME CITY

Service facility guide

Tokyo Dome City offers a variety of service facilities for the comfort of our customers.

Please see the map below for detailed facility locations.

City map

Information (in front of Tokyo Dome Gate 22)

We also provide information about Tokyo Dome City and sell various gift certificates that can be used within Tokyo Dome City.

Hours 10:00-18:00 (subject to change depending on the event)
[Information (in front of Tokyo Dome Gate 22)] isTokyo Tourist Information Counteris specified in
  • Providing tourist information using a translator.
  • Tourism brochures available.
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Information (LaQua 2F/Korakuen Station side entrance)

In addition to providing information about LaQua, accepting in-house calls, inquiring about and delivering lost items, we also rent out wheelchairs. (Please present identification such as a driver's license.)

Hours 11:00~21:00
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&mall DESK (LaQua 4F)

This is a service center where you can pick up products purchased at "&mall" and "Mitsui Outlet Park Online."

Hours 11:00~19:30
  • Except 14:00-15:00
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Lost and Found Center

We handle inquiries and deliveries of lost items at Tokyo Dome City. We also have a prayer room set up inside the building.

Venue In front of Tokyo Dome 21, next to the attractions Ticket Counter
Hours 11:00~19:00

You can search for lost items at Tokyo Dome City using LINE.

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AED (automated external defibrillator)

AEDs (Automated External Defibrillators) are installed in various locations within Tokyo Dome City. Please ask a nearby staff member for the locations.

Coin locker

There are locations throughout the city, including Tokyo Dome, Korakuen Hall Bldg. 1F, LaQua, and Geopolis. For more information, please see the city map below and at the top of the page.

  • The number of coin lockers is limited.
  • Luggage cannot be stored at each facility.
  • During Tokyo Dome event, we recommend that you leave your large luggage at the nearest station or at your hotel.
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Smoking area

Please check the main smoking areas in Tokyo Dome City below and on the city map at the top of the page.

Next to Yellow Bldg (1F), behind the west elevator hall (RF), next to the east elevator hall (RF), LaQua (2F), MEETS PORT Garden (3F), Attractions Geopolis (1F)

  • The opening hours of the smoking area are based on the opening hours Tokyo Dome City. (4:30-25:00)
  • The opening hours of the Attractions Geopolis (1F) smoking area are based on Tokyo Dome City Attractions business hours.
  • Temporary smoking areas may be added when events are held at Tokyo Dome.
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ATM

Mizuho Bank

Venue Yellow Bldg (2F)
Hours Weekdays 7:00-24:00
Saturdays, Sundays, and holidays 8:00-21:00
Venue LaQua (2F) next to the elevator hall
Hours Monday 7:00-24:00
Tuesday-Friday 0:00-24:00
Saturday 0:00-22:00
Sunday 8:00-21:00
  • Holidays are based on the day of the week.
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Seven bank

Venue North elevator hall (1F)
Hours 7:00~23:00
Venue LaQua (3F)
Hours 11:00~21:00
Venue Inside Tokyo Dome (1F) near the entrance of aisles 17-19
Hours Available during events
Venue MEETS PORT (1F) 7-Eleven store
Hours Open 24 hours

Lawson ATM

Venue TOKYO DOME HOTEL (2F) Lawson store
Hours Open 24 hours

Lottery Tokyo Dome City Chance Center

We offer a wide variety of lottery tickets, including jumbo lottery tickets, scratch lottery tickets, number selection lottery tickets, toto tickets, and big lottery tickets.

Venue Yellow Bldg (2F)
Hours Weekdays and holidays 10:00-18:30
Saturday and Sunday 9:00-18:00

Convenience store

We offer a wide selection of rice balls, drinks, and sweets, as well as a variety of services such as bank ATMs and utility bill storage, all of which are conveniently available 24 hours a day, 365 days a year.

Seven-Eleven

Venue MEETS PORT (1F)
Hours Open 24 hours

Lawson

Venue TOKYO DOME HOTEL (2F)
Hours Open 24 hours

Prayer Room

We have a prayer room equipped with cleaning facilities. If you would like to use this room, please speak to a member of the Lost and Found Center staff.

Venue Inside the Lost and Found Center
Hours 11:00~19:00
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Corporate service counter

This is a product sales window for companies with whom we have contracts.

Venue

Next to the attractions Ticket Counter

TEL 03-3817-6364
Hours Weekdays 10:00-18:00
Weekends and holidays: 9:30-18:00
Only when the Yomiuri Giants play a night game at Tokyo Dome, the store closes at 7:00 p.m. regardless of the day of the week.
  • Business hours may change during the summer holidays, New Year's holidays, events, etc.
  • Business may be suspended due to suspension of transportation due to natural disasters, etc.
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Visit guide / map