Service facility guide
Tokyo Dome City offers a variety of service facilities for the comfort of our customers.
Please see the map below for detailed facility locations.
City map
Information (in front of Tokyo Dome Gate 22)
東京ドームシティのご案内や、東京ドームシティ内でご利用いただける各種商品券の販売も行っています。
Hours | 10:00-19:00 (subject to change depending on the event) |
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Information (LaQua 2F/Korakuen Station side entrance)
In addition to providing information about LaQua, accepting in-house calls, inquiring about and delivering lost items, we also rent out wheelchairs. (Please present identification such as a driver's license.)
Hours | 11:00am - 9:00pm |
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Tokyo Dome City Tourist Information (Korakuen Hall Bldg.1F)
In addition to safety management and guidance for Tokyo Dome City, we also have a baby room. We also rent strollers and wheelchairs. (Please present identification such as a driver's license.)
Hours | 11:00~18:00 |
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[Information (Korakuen Hall Bldg. 1F)]Tokyo Tourist Information Counteris specified in
- Providing tourist information using a translator.
- Tourism brochures available.
落とし物センター
東京ドームシティの落とし物のお問い合わせ・お届けを承ります。また、室内に祈祷室の設置があります。
Venue | 東京ドーム21ゲート前・アトラクションズチケットカウンター並び |
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Hours | 11:00am - 7:00pm |
東京ドームシティの落とし物はLINEで探せます。
AED (automated external defibrillator)
AEDs (Automated External Defibrillators) are installed in various locations within Tokyo Dome City. Please ask a nearby staff member for the locations.
Coin locker
There are locations throughout the city, including Tokyo Dome, Korakuen Hall Bldg. 1F, LaQua, and Geopolis. For more information, please see the city map below and at the top of the page.
- The number of coin lockers is limited.
- Luggage cannot be stored at each facility.
- During Tokyo Dome event, we recommend that you leave your large luggage at the nearest station or at your hotel.
Smoking area
Please check the main smoking areas in Tokyo Dome City below and on the city map at the top of the page.
Next to Yellow Bldg (1F), behind the west elevator hall (RF), next to the east elevator hall (RF), LaQua (2F), MEETS PORT Garden (3F), Attractions Geopolis (1F)
- The opening hours of the smoking area are based on the opening hours Tokyo Dome City. (4:30-25:00)
- The opening hours of the Attractions Geopolis (1F) smoking area are based on Tokyo Dome City Attractions business hours.
- Temporary smoking areas may be added when events are held at Tokyo Dome.
ATM
Mizuho Bank
Venue | Yellow Bldg (2F) |
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Hours | Weekdays 7:00-24:00 Saturdays, Sundays, and holidays 8:00-21:00 |
Venue | LaQua (2F) next to the elevator hall |
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Hours | Monday 7:00-24:00 Tuesday-Friday 0:00-24:00 Saturday 0:00-22:00 Sunday 8:00-21:00
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Seven bank
Venue | North elevator hall (1F) |
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Hours | 7:00~23:00 |
Venue | LaQua (3F) |
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Hours | 11:00am - 9:00pm |
Venue | Inside Tokyo Dome (1F) near the entrance of aisles 17-19 |
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Hours | Available during events |
Venue | MEETS PORT (1F) 7-Eleven store |
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Hours | Open 24 hours |
Lawson ATM
Venue | TOKYO DOME HOTEL (2F) Lawson store |
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Hours | Open 24 hours |
Lottery Tokyo Dome City Chance Center
We offer a wide variety of lottery tickets, including jumbo lottery tickets, scratch lottery tickets, number selection lottery tickets, toto tickets, and big lottery tickets.
Venue | Yellow Bldg (2F) |
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Hours | Weekdays and holidays 10:00-18:30 Saturday and Sunday 9:00-18:00 |
Convenience store
We offer a wide selection of rice balls, drinks, and sweets, as well as a variety of services such as bank ATMs and utility bill storage, all of which are conveniently available 24 hours a day, 365 days a year.
Seven-Eleven
Venue | MEETS PORT (1F) |
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Hours | Open 24 hours |
Lawson
Venue | TOKYO DOME HOTEL (2F) |
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Hours | Open 24 hours |
祈祷室
清浄設備を備えた祈祷室をご用意しております。ご利用の際は、落とし物センタースタッフにお声がけください。
Venue | 落とし物センター内 |
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Hours | 11:00am - 7:00pm |
Corporate service counter
This is a product sales window for companies with whom we have contracts.
Venue |
MEETS PORT (2F) |
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TEL | 03-3817-6364 |
Hours | Weekdays 10:00-18:00 Weekends and holidays: 9:30-18:00
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